We have endeavoured to answer some of your commonly asked questions. If your query remains unanswered, we welcome your questions and comments in the Contact Us section.
- On average, what percentage of Roadside Emergency Calls are battery related?
Forty percent of roadside assistance calls relate to battery problems and a significant number of these require battery replacement.
- In what other areas can Club Assist benefit our organisation?
Club Assist has international resources to provide a range of services tailored for your marketplace.
- What is the greatest member benefit Club Assist offers?
Given that 40% of member roadside assistance calls are battery related, Club Assist can provide an emergency service to most members within an hour of their call, at most locations, at most times, 365 days per year. Therefore, member expectations are exceeded since Club Assist ensures the vehicle is operational with minimal fuss. Research shows that 98 % of members who have experienced the battery service are likely to renew their membership.
- How does Club Assist fit with our Automobile Club?
Club Assist considers your organisation's brand identity and culture paramount. Therefore, worldwide Club Assist has the flexibility to tailor the service and our procedures to your Club's specific needs. The service is entirely structured around your brand to ensure a perfect fit, whereby the member experiences only one culture and an extremely high quality service. |